Contact

Get in Touch

Have questions or need help? Reach out to us through the channels below.

Contact Us

Email Support

For general inquiries and support

[email protected]

Telegram Support

For quick support and payment issues

@wisecord_support

Working Hours

We operate 24 hours, 7 days a week.

Business Address

Our registered business address

WiseCord Technologies
No 1, Afor-Arondizuogu Street
Afor-Arondizuogu, Imo State, Nigeria

Quick Answers

Before reaching out, check if your question is answered in our FAQ.

View All FAQ
Payment support

Payment Issues Support

If you're having issues with payments, please follow the steps below carefully.

01

Contact our Admin on Telegram

@wisecord_support
02

Get your Invoice ID from the App

Open the WiseCord app and go to Subscription History to find your Invoice ID.

03

Send the following two IDs

1. WiseCord Subscription Invoice ID

Found in the app under Subscription History

Example: 2d7d422e2a0e245ae1a192fc04b4b490

2. Blockchain Transaction Hash / TXID

Found in your crypto wallet or app's payment history

Example: 7deefe43d82fd2afff031d57ef3ed896eecf3b810788214c8532ac796ef4b07e

Important Note

Please double-check payment details before sending. Repeated incorrect payments may delay your subscription activation.

FAQ

Frequently Asked Questions

Get quick answers to common questions about WiseCord.

It works for any Discord community you're a member of. You don't need to be the admin or owner. As long as you've joined the server (free communities, paid communities, signal channels, anything you have access to), WiseCord can pull and export the member list and track new joins for you. That's the entire point — you're getting intelligence on the same communities your competitors are recruiting from.

Pro subscription includes 24/7 monitoring that runs even when your app is closed, your data is off, or your phone is shut down. Basic requires the app to be running for monitoring to work.

WiseCord is designed to work with Discord's normal user infrastructure rather than against it — no scraping endpoints, no automation that looks like a bot to Discord's anti-abuse systems — and built-in rate limiting keeps your activity low-profile. Your account behaves the way a normal active user would, just with member data exported on your end. That said, no claim is absolute: token-based access is a grey area under Discord's Terms of Service, so if Discord changes its rules or your account is flagged for any reason, your account is ultimately your responsibility. Use WiseCord responsibly and at your own discretion.

You only need a Discord account and a stable connection. No rooting, no browser extensions—just install, log in, and start monitoring your servers and viewing member lists with date-range selection.

Your login credentials are stored securely within the app using encrypted local storage. We don't access your messages or passwords. WiseCord does not collect personal data. All data processing occurs on your device, using your own Discord session.

WiseCord is distributed as a direct APK (Android install package) from this site rather than through Google Play. Google's policies don't permit apps that interact with Discord's member data in the way WiseCord does — even when the user is the one accessing their own communities. Sideloading an APK is the standard alternative, used by thousands of legitimate Android apps. The download is signed, and you're free to scan the APK with any antivirus tool before you install it. You'll need to enable "Install from unknown sources" for our APK once; Android walks you through this in two taps.

Still have a question?We usually reply fast — reach out any time.

Contact our support team